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Babsy
  • Shop All
    • All Items
    • Build-A-Brush Starter Kits
    • Build-A-Brush Expansion Packs
    • Build-A-Brush Brush Heads
  • How It Works
  • Wholesale
  • Our Story
  • FAQ
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  1. Questions? We're here to help

Questions? We're here to help

How often should I change my Build-A-Brush brush head?

Switch your brush head every 3 months.
If your toothbrush bristles start looking all smooshed like a squished-up spaghetti noodle, it's time for a new one!

AND if you’ve been sick (ew, germs!), swap it out even sooner.

How should I clean my Build-A-Brush?

Cleaning your Build-A-Brush is easy-peasy! Rinse your spiral core and bits with with warm, soapy water whenever it needs a little refresh. After a quick wash it’s ready for more brushing adventures!

And don't forget to swap out your brush head every 3 months!

Do you offer free shipping?

There is free shipping on purchases over $60 

What is your refund policy?

At Babsy, we believe in our products and are confident your child will love their brush. That’s why we offer a full refund on your first order within 14 days if you or your child aren’t completely satisfied.

If you have any concerns or issues with your order, please don’t hesitate to reach out to us at hello@brushbabsy.com—we’re always happy to help.

Do you ship internationally?

For now, we are only shipping within the U.S. 

What is the best way to reach you?

Got questions? We’re here for you! Shoot us a message at hello@brushbabsy.com. We would love to hear from you!

How old should my child be to use Build-A-Brush?

Build-A-Brush and associated products are not intended for children 3 years of age and under.

Children should always be supervised when using Build-A-Brush.

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